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Artificial intelligence in knowledge management: Identifying and addressing the key implementation challenges

Mojtaba Rezaei

Technological Forecasting and Social Change, 2025, vol. 217, issue C

Abstract: In today's digital landscape, Knowledge Management (KM) is crucial for organisational competitiveness. Artificial Intelligence (AI) offers transformative potential for KM practices, yet its integration presents multifaceted challenges. This study addresses significant gaps in the literature by identifying and prioritising critical challenges associated with AI integration in KM.

Keywords: Artificial intelligence (AI); Knowledge management (KM); Knowledge creation (KC); Knowledge storage (KTS); Knowledge sharing (KS); Knowledge application (KA); Delphi method; Technological challenges; Organisational challenges; Ethical challenges; CFA (search for similar items in EconPapers)
Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:eee:tefoso:v:217:y:2025:i:c:s0040162525002148

DOI: 10.1016/j.techfore.2025.124183

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