Virtual collaboration: human foundations augmented by intelligent technology

Terri L. Griffith and Utpal Mangla

Chapter 3 in Handbook of Virtual Work, 2023, pp 41-66 from Edward Elgar Publishing

Abstract: Using broad definitions of virtual collaboration and intelligent technology, we present a research toolkit for an audience of scholars from across social science, engineering, computer science, and affiliated fields. We describe it as a toolkit given the chapter spans foundational concepts, the rich background of prior social science-related research, scaffolds for theorizing, summaries of reviews and perspectives related to intelligent technology and virtual collaboration and offers a snapshot of some of the earliest empirical work on more and less virtual collaboration in settings with intelligent technology. In this industry/academic partnership, we ask for more explicit descriptions of the technology related to our research and pragmatic frameworks to offer to industry. Our goal is to bring together a mosaic of tools, scholarship, and examples to energize and support future research and practice.

Keywords: Business and Management; Innovations and Technology; Sociology and Social Policy; General Academic Interest (search for similar items in EconPapers)
Date: 2023
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