Healthy employees are assets: a structural model based on individual and organizational characteristics for hotel employee well-being

Fatima Majeed and Junaid Ul Haq

Evidence-based HRM, 2023, vol. 12, issue 3, 549-574

Abstract: Purpose - Healthy employees are assets for organizations, especially in service organizations. This study considered variables that lead to psychological, life and workplace well-being for hotel employees. A comprehensive model is proposed for which Job Demand–Resource (JD-R) theory provides theoretical support. Design/methodology/approach - Data from four hundred and five hotel employees were collected to observe the individual and organizational factors that directly and indirectly result in three types of well-being: workplace, psychological and life. Findings - Results provide significant positive direct and indirect effects of individual characteristics (personal cynicism and job stress) on psychological, life and workplace well-being. Similarly, organizational characteristics (organizational values and job characteristics) showed positive direct and indirect effects on life and workplace well-being. Originality/value - The findings provide a strong recommendation for managers to focus on individual- and organizational-level factors that enhance the well-being of employees.

Keywords: Employee citizenship behavior; Job Demand–Resource (JD-R) theory; Employee well-being; Individual characteristics; Organizational characteristics (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:eme:ebhrmp:ebhrm-01-2023-0008

DOI: 10.1108/EBHRM-01-2023-0008

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