Initiating, challenging and improving knowledge in organizational contexts

Stefania Mariano

Management Research Review, 2018, vol. 41, issue 3, 278-295

Abstract: Purpose - The purpose of this study is to investigate how organizational knowledge interacts with artifacts and what determinants, driving processes and outcomes govern these interactions in organizational contexts. Design/methodology/approach - A case study is used and data collected is from a US engineering and consulting company. Findings - Findings suggested three major driving processes specifically initiating, challenging and improving and several related determinants and outcomes that governed the interaction between organizational knowledge and artifacts over time. Research limitations/implications - This study has limitations related to the nature and dimension of the case selected. Practical implications - This study provides a means to explain how organizations hold existing knowledge and what determinants, driving processes and outcomes govern the interactions between knowledge and artifacts to assist managerial practices and improve performance. Originality/value - This paper contributes to the current debate on organizational knowledge and provides some empirical evidence of how knowledge interacts with artifacts in organizational contexts.

Keywords: Case study; Organizational knowledge; Knowledge processes; Knowledge management; Artifacts; Information and knowledge management; Organizational processes (search for similar items in EconPapers)
Date: 2018
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Citations: View citations in EconPapers (1)

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Persistent link: https://EconPapers.repec.org/RePEc:eme:mrrpps:mrr-02-2017-0028

DOI: 10.1108/MRR-02-2017-0028

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