Emotional Intelligence of Managers in Family Businesses in Slovakia

Martina Minárová, Denisa Malá and Filip Smutný
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Martina Minárová: Department of Corporate Economics and Management, Faculty of Economics, Matej Bel University, 975 90 Banská Bystrica, Slovakia
Denisa Malá: Department of Corporate Economics and Management, Faculty of Economics, Matej Bel University, 975 90 Banská Bystrica, Slovakia
Filip Smutný: Department of Corporate Economics and Management, Faculty of Economics, Matej Bel University, 975 90 Banská Bystrica, Slovakia

Administrative Sciences, 2020, vol. 10, issue 4, 1-15

Abstract: This scientific paper deals with the issue of the global level of emotional intelligence of managers in family enterprises. The aim of this paper is to point out the importance and positive impact of skills of managers in the form of emotional intelligence, which we consider as an important predictor of managerial work in family enterprises. The aim of this paper is also to suggest possibilities of further development of individual factors of emotional intelligence in managers. The object of the survey was the global level of emotional intelligence of managers according to Petrides. We determined the level of four factors (well-being, self-control, emotionality, and sociability) of emotional intelligence using TEIQue online questionnaires. When evaluating the research results, we used methods of descriptive statistics (arithmetic mean, median, standard deviation, skewness, and kurtosis) processed in the statistical program SPSS. In a sample of 286 randomly contacted family business managers, the results showed us that the global level of emotional intelligence of managers in family enterprises is medium–high. In the examined factors, we found some deficiencies in self-control and sociability in women’s results and some in self-control and emotionality in men’s results. Slovakia as a globalized country has undergone many changes, so enterprises have also changed their point of view of management. Nevertheless, enterprises’ investments in the development of personality of family enterprise managers are incomparably smaller than in other countries. We are convinced that these presented results will help managers in family enterprises realize that their better future is in streamlining managerial activities. Only then will managers have enough time to plan for the future, cope with unpredictable situations, and especially have time for their happiness and family life.

Keywords: emotional intelligence; family businesses; managers; leaders; Slovakia (search for similar items in EconPapers)
JEL-codes: L M M0 M1 M10 M11 M12 M14 M15 M16 (search for similar items in EconPapers)
Date: 2020
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (2)

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