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Toward Digital Transformation and Business Model Innovation: The Nexus between Leadership, Organizational Agility, and Knowledge Transfer

Muhieddine Ramadan, Najib Bou Zakhem (), Hala Baydoun, Amira Daouk, Samia Youssef, Abir El Fawal, Jean Elia and Ahmad Ashaal ()
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Muhieddine Ramadan: School of Business, Lebanese International University, Beirut 146404, Lebanon
Najib Bou Zakhem: School of Business, Lebanese International University, Beirut 146404, Lebanon
Hala Baydoun: School of Business, Lebanese International University, Beirut 146404, Lebanon
Amira Daouk: School of Business, Lebanese International University, Beirut 146404, Lebanon
Abir El Fawal: Faculty of Business Administration, Beirut Arab University, Beirut 11072809, Lebanon

Administrative Sciences, 2023, vol. 13, issue 8, 1-21

Abstract: The post-pandemic age has heightened the importance of digitalizing organizational practices and fostering innovation for SMEs to ensure resilient business operations in a volatile work environment. This research paper examines the impact of digital transformation leadership on the digitalization of business practices and the development of innovative business models while considering the roles of organizational agility and knowledge transfer. A survey of 270 employees from SMEs in Lebanon was conducted using the convenience sampling technique. Data analysis was performed quantitatively through Partial Least Squares—Structural Equation Modeling (PLS-SEM). The results reveal that adopting digital transformation leadership fosters organizational agility, enabling effective digital transformation and business model innovation with a robust knowledge transfer system. This study contributes to the fields of digital transformation and innovation, and offers practical insights for SME managers navigating uncertainties and market volatility in the post-pandemic period.

Keywords: digital transformation; leadership; business model innovation; organizational agility; knowledge transfer; post-pandemic (search for similar items in EconPapers)
JEL-codes: L M M0 M1 M10 M11 M12 M14 M15 M16 (search for similar items in EconPapers)
Date: 2023
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (2)

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