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Strategic IT Alignment and Organizational Agility in Nonprofits during Crisis

Lauren Azevedo (), Roderick Lee and Wanzhu Shi
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Lauren Azevedo: Department of Political Science and Public Administration, UNC Charlotte, Charlotte, NC 28223, USA
Roderick Lee: School of Business Administration, Penn State Harrisburg, Middletown, PA 17057, USA
Wanzhu Shi: Department of Political Science and Public Administration, University of North Florida, Jacksonville, FL 32224, USA

Administrative Sciences, 2024, vol. 14, issue 7, 1-17

Abstract: As the study of nonprofit organizations and their operating environment has become increasingly interdisciplinary, scholars have leveraged business strategies to increase knowledge and improve performance. This study considers how strategic information technology alignment can impact organizational agility among nonprofits that are in the midst of the COVID-19 pandemic, a dynamic and complex crisis environment. Using a survey of United States-based nonprofits, we find that organizational alignment as well as aspects of financial stability significantly impact organizational agility. This study concludes with implications for nonprofits to broaden their participation in a digital society by developing their capacity to strategically plan, design, and implement strategic initiatives that align the organizational mission and assist with agility. Further, a broader discussion on the need to expand the definition of alignment in the context of nonprofit organizations is made, particularly in regard to new initiatives to include underrepresented groups and diverse voices in strategic initiatives.

Keywords: information technology; strategic information technology alignment; organizational agility; nonprofit leadership (search for similar items in EconPapers)
JEL-codes: L M M0 M1 M10 M11 M12 M14 M15 M16 (search for similar items in EconPapers)
Date: 2024
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