Examining the Role of Organizational Culture on Citizenship Behavior: The Mediating Effects of Environmental Knowledge and Attitude Toward Energy Savings

Luis J. Camacho (), Alpheaus Litheko, Michael Pasco, Susan R. Butac, Patricio Ramírez-Correa, Cristian Salazar-Concha and Celine Paula T. Magnait
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Luis J. Camacho: School of Business, SUNY Empire State University, College Road, Selden, NY 11784, USA
Alpheaus Litheko: Faculty of Economic and Management Sciences, North-West University, Building A3, Office G27, Mahikeng 2735, South Africa
Michael Pasco: Graduate School of Business, San Beda University, 638 Mendiola St., San Miguel, Manila 1005, Philippines
Susan R. Butac: College of Arts and Sciences, San Beda University, 638 Mendiola St., San Miguel, Manila 1005, Philippines
Patricio Ramírez-Correa: School of Engineering, Universidad Católica del Norte, Larrondo 1281, Coquimbo 1780000, Chile
Cristian Salazar-Concha: Faculty of Economic and Administrative Sciences, Administration Institute, Universidad Austral de Chile, Independencia 631, Valdivia 5110566, Chile
Celine Paula T. Magnait: Integrated Basic Education Department, San Beda University, 638 Mendiola St., San Miguel, Manila 1005, Philippines

Administrative Sciences, 2024, vol. 14, issue 9, 1-22

Abstract: Workplace energy conservation is vital for sustainability, as it reduces environmental harm, lowers greenhouse gas emissions, and conserves natural resources. Such procedures lead to significant financial savings, adherence to environmental standards, enhanced corporate social responsibility, and improved organizational citizenship behavior (OCB). This study investigated the impact of organizational culture (OCULT) on OCB, with environmental knowledge (EK) and attitude toward energy savings (ATES) as mediating factors. Components of the theories of planned behavior and value-belief-norm were evaluated through a structural equation model, showing that OCULT influences OCB through EK and ATES, suggesting OCULT’s direct and indirect effects on OCB. The degree to which EK and ATES mediate these effects varies, emphasizing the importance of a strong OCULT in fostering an environmentally conscious workplace. Specifically, the findings reveal that OCULT is responsible for positively impacting ATES and EK, with path coefficients of 0.587 and 0.661, respectively. OCB is positively influenced by it (coefficient of 0.228). The research indicates that knowledge is vital in improving organizational behaviors, with a significant correlation between EK and OCB (coefficient of 0.675). Mediation analysis indicates that EK mediates the relationship between OCULT and OCB (standardized estimate of 0.344), and that ATES and EK together can enhance OCB (standardized estimate of 0.078), demonstrating a robust and meaningful causal effect mediating this link. This outcome is the product of the mutually beneficial interaction among various variables. This study highlights the importance of integrating cultural considerations into knowledge management to foster a more engaged and proactive workforce, which will enhance organizational performance. As a practical implication, managers should promote energy-saving behaviors and nurture a supportive OCULT to enhance OCB. Incorporating sustainability into core organizational strategies will result in a dedicated workforce actively participating in OCB and energy-saving initiatives.

Keywords: sustainability; theory of planned behavior; value-belief-norm theory; environmental knowledge; attitude toward energy saving; Colombia (search for similar items in EconPapers)
JEL-codes: L M M0 M1 M10 M11 M12 M14 M15 M16 (search for similar items in EconPapers)
Date: 2024
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