Employees’ Emotional Intelligence and Job Satisfaction: The Mediating Role of Work Climate and Job Stress

Álvaro García del Castillo-López () and María Pérez Domínguez
Additional contact information
Álvaro García del Castillo-López: Department of Health Psychology, Miguel Hernández University, 03202 Elche, Spain
María Pérez Domínguez: Independent Researcher, 03202 Elche, Spain

Administrative Sciences, 2024, vol. 14, issue 9, 1-11

Abstract: (1) Background: This study examines the mediating roles of work climate and perceived job stress on the relationship between emotional intelligence (EI) and job satisfaction using a serial mediation model in a sample of employees. Although EI is known to influence several organizational outcomes, its interaction with work climate and job stress is less well understood. (2) Methods: The PROCESS macro (Model 6) v4.2 by Hayes was employed to test the multiple mediating effects of work climate and perceived job stress on the relationship between emotional intelligence and job satisfaction. (3) Results: The results indicate that higher EI is associated with a more positive work climate, higher job satisfaction, and lower perceived job stress. Work climate and job stress mediate the relationship between EI and job satisfaction. Specifically, EI improves job satisfaction both directly and indirectly by increasing positive work climate and decreasing job stress. (4) Conclusions: These findings highlight the critical role of EI in creating a supportive work environment and improving employee well-being.

Keywords: emotional intelligence; job satisfaction; work climate; job stress; mediation model (search for similar items in EconPapers)
JEL-codes: L M M0 M1 M10 M11 M12 M14 M15 M16 (search for similar items in EconPapers)
Date: 2024
References: View complete reference list from CitEc
Citations:

Downloads: (external link)
https://www.mdpi.com/2076-3387/14/9/205/pdf (application/pdf)
https://www.mdpi.com/2076-3387/14/9/205/ (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:gam:jadmsc:v:14:y:2024:i:9:p:205-:d:1470202

Access Statistics for this article

Administrative Sciences is currently edited by Ms. Nancy Ma

More articles in Administrative Sciences from MDPI
Bibliographic data for series maintained by MDPI Indexing Manager ().