Knowledge sharing in the age of the web 2.0: a social capital perspective

François Deltour (), Loïc Plé and Caroline Sargis-Roussel
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François Deltour: LEMNA - Laboratoire d'économie et de management de Nantes Atlantique - IEMN-IAE Nantes - Institut d'Économie et de Management de Nantes - Institut d'Administration des Entreprises - Nantes - UN - Université de Nantes, Mines Nantes - Mines Nantes
Caroline Sargis-Roussel: LEM - Lille - Economie et Management - Université de Lille, Sciences et Technologies - CNRS - Centre National de la Recherche Scientifique
Authors registered in the RePEc Author Service: Caroline sargis roussel ()

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Abstract: Web 2.0 tools are more and more prevalent in organizational life, and this chapter identifies their multiple influences on knowledge sharing practices, as well as the main challenges of the social turn in knowledge sharing. Indeed, it is argued that social capital, a key concept from social sciences that recognizes the benefits practice derived from connections between people, also plays a role in the context of renewed (i.e. based on Web 2.0 technologies) knowledge sharing practices. Therefore, this study provides an analysis of the influence of social capital in leveraging knowledge sharing in a Web 2.0 context. Finally, using secondary data, this research details a specific case to illustrate how employees can benefit from new forms of knowledge sharing that rely on interactive tools and their social capital.

Date: 2014
Note: View the original document on HAL open archive server: https://hal.science/hal-00828035v1
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Published in A. Dudezert, I. Bougzala. Knowledge management 2.0: organizational models and enterprise strategies, IGI Global, pp.122-141, 2014, ⟨10.4018/978-1-4666-5942-1.ch002⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-00828035

DOI: 10.4018/978-1-4666-5942-1.ch002

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