From accountability to trust: developing a phenomenology of the emergence of a sense of responsibility

Philippe Jacquinot and Arnaud Pellissier-Tanon
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Arnaud Pellissier-Tanon: PRISM Sorbonne - Pôle de recherche interdisciplinaire en sciences du management - UP1 - Université Paris 1 Panthéon-Sorbonne, UP1 FCPS - Université Paris 1 Panthéon-Sorbonne - Formation continue Panthéon Sorbonne - UP1 - Université Paris 1 Panthéon-Sorbonne

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Abstract: In this chapter, drawing on Paul Ricœur (2004), we take a phenomenological approach to studying the life and work of a Navy chef, analysing how his sense of obligation led him to create a harmonious kitchen and self-service restaurant. We argue that the chef worked out of a sense of responsibility and love, overcoming his mistreatment as a young worker: "He returned evil with good," by "treating others as he would want to be treated." Responsibility engendered trust in his staff, which replaced coercion. Ricoeur's criteria for a just and fair society define the chef's stance and behaviour.

Keywords: Accountability; Responsibility; Trust; Phenomenology; Ricoeur (search for similar items in EconPapers)
Date: 2024-07-12
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Published in Hugo Letiche; Ivo De Loo; Carolyn Cordery; Jean-Luc Moriceau. Accounting research : ethnographic methods in organisation and accounting, Routledge, pp.182-199, 2024, Business for Society, 978-1-032-44289-1. ⟨10.4324/9781003371441-12⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-04642254

DOI: 10.4324/9781003371441-12

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