Innovation in services: a review of the debate and a research agenda

Faïz Gallouj and Maria Savona ()

Post-Print from HAL

Abstract: This paper is devoted to innovation in services. It intends to provide a review of the debate and a research agenda. This paper identifies whether, and the extent to which, the ill-definition and mis-measurement of service output have influenced the conceptualization and analysis of innovation in services. We propose a reclassification of the literature on innovation in services according to whether it has been mainly assimilated or differentiated with respect to the more traditional consideration of innovation in the manufacturing sector. We also review the integrative (or synthesizing) contributions, and suggest a taxonomy for the modes of innovation in services, based on the Lancasterian characteristics-based approach to product definition. We conclude with a summary of the key arguments and a proposed agenda for evolutionary theory to integrate the conceptualization of innovation in services.

Keywords: Innovation; services; review (search for similar items in EconPapers)
Date: 2009
Note: View the original document on HAL open archive server: https://shs.hal.science/halshs-01133781
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (110)

Published in Journal of Evolutionary Economics, 2009, 19 (2), pp.149-172

Downloads: (external link)
https://shs.hal.science/halshs-01133781/document (application/pdf)

Related works:
Journal Article: Innovation in services: a review of the debate and a research agenda (2009)
Working Paper: Innovation in services: a review of the debate and a research agenda (2009)
Working Paper: Innovation in services: A review of the debate and a research agenda (2009)
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:halshs-01133781

Access Statistics for this paper

More papers in Post-Print from HAL
Bibliographic data for series maintained by CCSD ().