Ambidexterity: realising organisational innovation in healthcare organisations

Youngsoo Park and Abraham Y. Nahm

International Journal of Business Excellence, 2023, vol. 29, issue 1, 17-30

Abstract: This study suggests ambidexterity as a guiding innovative perspective for healthcare organisations. Based on case illustrations from medical practitioners, a definition of healthcare ambidexterity and a desirable direction for operational capabilities are provided. As a theoretical implication, experiential capability should be chosen in the case of a low degree of control and a high degree of collaboration, while a high degree of control and a low degree of collaboration should indicate a focus on lean capability. This research makes a contribution to provide a clear understanding of 'healthcare ambidexterity' and an articulation of the practical development of operational capabilities.

Keywords: ambidexterity; organisational innovation; healthcare organisation; case study; proposition development. (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:ids:ijbexc:v:29:y:2023:i:1:p:17-30

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