Digital human resource management: a precursor for workforce agility

Deborah Sharon Stanley and Vaneeta Aggarwal

International Journal of Business Excellence, 2025, vol. 35, issue 1, 114-135

Abstract: Disruptions are the new norm, and technology is no exception. Industry 4.0 in its evolution phase requires a digital transformation. Digital technologies are changing the ways of working (Shrivastava, 2017). Workforce agility is essential for an agile organisation, and the attributes of workforce agility include adaptability, flexibility, collaborative, competent and informative (Muduli, 2013). An organisation needs to focus on the HR processes, systems, and practices followed to develop these attributes. Researchers have conceptualised the adoption of various technologies in HRM functions of selection, training, compensation, teamwork and empowerment as promoters of agility. This conceptual paper outlines the impact of digitisation in human resource management on workforce agility promoters by reviewing the existing literature. This paper enumerates a framework that digitisation of human resource management practices, processes, systems and people leads to the effectiveness of selection, training, compensation, empowerment and teamwork, which promotes workforce agility.

Keywords: digitisation; workforce agility; agility promoters; selection; training; compensation; teamwork; empowerment; HR functions. (search for similar items in EconPapers)
Date: 2025
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