Factors influencing employee behaviour to adopt crisis induced teleworking during COVID-19 with the moderating effect of organisational readiness

Ali Falah Awwad Dalain

International Journal of Business Excellence, 2026, vol. 38, issue 3, 396-417

Abstract: This study purports to ascertain factors influence employee behaviour to adopt crisis induced teleworking. The research model has underpinned factors such as telework environment, telework benefits, work autonomy, organisational support and collaborative technologies to examine employee behaviour to adopt crisis induced teleworking. Moreover, the moderating effect of organisational readiness is investigated between the relationship of employee attitude and adoption of teleworking. Data were collected from employees working in physical environment. Findings of the analysis indicate that collectively telework environment, telework benefits, work autonomy, organisational support and collaborative technologies explained R² 48.9% variance in employee attitude towards adoption of teleworking. This study recommends that policy makers should pay attention to improve telework environment, telework benefits, work autonomy, organisational support and usage of collaborative technologies to boost teleworking adoption rate among employees. Alongside that this research has disclosed that organisational readiness moderates the relationship between employee attitude and adoption of teleworking.

Keywords: crisis-induced teleworking; telework environment; telework benefits; work autonomy; organisational support; collaborative technologies. (search for similar items in EconPapers)
Date: 2026
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