Digital manufacturing readiness assessment using fuzzy logic: a case study in a SME

N. Phanendra and S. Vinodh

International Journal of Business Excellence, 2026, vol. 39, issue 2, 270-290

Abstract: Digital manufacturing can help small and medium enterprises (SMEs) to deal with aggressive competition, volatile market, and ever-changing demand for new products. But SMEs face different challenges while adaptation of new technologies due to their limited resources. Hence, SMEs are to be analysed in the perspective of readiness towards digital transformation. Readiness models help to visualise the current state of the enterprise and can help to guide their resources. In the current study, digital readiness of an SME is computed using fuzzy logic approach. The dimensions are selected using systematic literature review method and data is collected with the help of questionnaire circulated among experts in the selected SME. Readiness index has been computed and weaker areas are identified. Fuzzy Digital Readiness Index is calculated as (4.54, 6.10, 7.68). Weaker areas are identified and appropriate improvement actions are suggested.

Keywords: digital manufacturing; Industry 4.0; readiness assessment model; fuzzy logic; small and medium enterprises; SME. (search for similar items in EconPapers)
Date: 2026
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