Digitalisation for subsidiary knowledge creation: the mediating effect of organisational agility
Joonghak Lee
International Journal of Business Excellence, 2026, vol. 39, issue 3, 359-372
Abstract:
Digitalisation has been identified as one of the major trends driving business change around the world. Digitalisation influences how multinational corporations (MNCs) work, communicate, and collaborate. Scholars and professionals are interested in knowledge creation in subsidiaries because it provides a competitive advantage for MNCs. However, little research has been conducted to investigate the mechanisms underlying the relationship between digitalisation and subsidiary knowledge creation. This study investigates the relationship between digitalisation and knowledge creation by focusing on the mediating effect of organisational agility in 89 MNCs from 25 countries, as viewed by headquarters (HQs) and subsidiary managers. As a result, this paper can contribute to academia and practice by revealing the impact of digitalisation on knowledge creation, particularly in the relationship between HQs and subsidiaries. Furthermore, this company's confirmation suggests that organisational agility is an important factor for multinationals during a pandemic.
Keywords: digitalisation; knowledge creation; organisational agility; sustainable organisation. (search for similar items in EconPapers)
Date: 2026
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Persistent link: https://EconPapers.repec.org/RePEc:ids:ijbexc:v:39:y:2026:i:3:p:359-372
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