Comparative analysis of emotional intelligence in public and private healthcare institutions
Prashant Kumar Siddhey,
Anisha Arora,
V.K. Jain,
Kamal Preet and
Karuna Jain
International Journal of Knowledge and Learning, 2025, vol. 18, issue 6, 621-639
Abstract:
This study delves into the realm of emotional intelligence, aiming to discern variations among employees in healthcare institutions. Embracing a comprehensive approach, the research administered in both public healthcare institutions and private healthcare institutions. The data, gleaned from 1,000 participants, unfolds insights gathered through a meticulously crafted questionnaire rooted in Daniel Goleman's acclaimed emotional intelligence model, employing a nuanced five-point Likert scale. Intriguingly, the exploration employs advanced statistical tools, blending frequency distribution analysis to unravel demographic nuances and T-test methodologies to meticulously scrutinise and compare the emotional intelligence scores' means across the spectrum of public and private healthcare institution employees. This research pioneers a nuanced understanding, shedding light on the intricate landscape of emotional intelligence within distinct healthcare settings, offering a valuable contribution to the broader discourse on workforce dynamics in the healthcare sector.
Keywords: emotional intelligence; EI; private healthcare institutions; public healthcare institutions; EI model; self-awareness; motivation. (search for similar items in EconPapers)
Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:ids:ijklea:v:18:y:2025:i:6:p:621-639
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