Using AHP and TOPSIS techniques for assessment of multi-skilled workforce in manufacturing industry

Abdelhamid Zaki, Mohammed Benbrahim, Bahia Benchekroun and Ghassane Ayad

International Journal of Process Management and Benchmarking, 2021, vol. 11, issue 1, 1-27

Abstract: Companies are always looking for a way to optimise the use of their material resources and human resources. Nowadays, the issue of competency is important and crucial in industry. To perform a given task using two operators having the same qualification, performance achievement varies, which introduces the concept of individual competence level. This article presents an assessment method of multi-skilled workforce. In this paper, we provide a useful model to solve workforce assessment problems. We discuss how to consider the differences and similarities between acquired level and required level. The ultimate objective of our method is to present a combination of AHP method and TOPSIS technique to assess the individual competence level.

Keywords: multi-skilled workforce; activities; assessment algorithm; individual competence level; failure mode and effects analysis; FMEA; analytical hierarchy process; AHP; TOPSIS; process management; relative closeness; manufacturing operators; judgment matrix; aggregated evaluation. (search for similar items in EconPapers)
Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:ids:ijpmbe:v:11:y:2021:i:1:p:1-27

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