Ranking the performance of Indian public sector bank using analytic hierarchy process and technique for order preference by similarity to an ideal solution

Shivani Guru and Debendra Kumar Mahalik

International Journal of Process Management and Benchmarking, 2021, vol. 11, issue 1, 28-43

Abstract: Measuring the performance of the bank and determining the key factor relating to its efficiency and effectiveness in gaining popularity in the recent time period. Efficient operation system is crucially important for banks. In such facet ranking of the bank is becoming essential. Ranking will help the bank in improving their performance with respect to self and other. The present paper seeks to measure the performance and propose a method to rank Indian public sector banks by combining some multiple criteria decision-making tools like AHP and TOPSIS. To know the degree of relation between the different set of variables correlation test is applied. For the study purposes, all public sector banks are considered. Results interpret an alternative ranking of the banks. Finally, this paper provides better vision to focus on the area of improvement in comparison to other banks.

Keywords: banking; efficiency; analytic hierarchy process; AHP; TOPSIS; performance ranking; benchmarking. (search for similar items in EconPapers)
Date: 2021
References: Add references at CitEc
Citations:

Downloads: (external link)
http://www.inderscience.com/link.php?id=112246 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ids:ijpmbe:v:11:y:2021:i:1:p:28-43

Access Statistics for this article

More articles in International Journal of Process Management and Benchmarking from Inderscience Enterprises Ltd
Bibliographic data for series maintained by Sarah Parker ().