 Assessment model for BPM maturity in the dimension of strategyShiva Mohammadi, Nasser Motahari Farimani and Mohammad Mahdi Farahi International Journal of Process Management and Benchmarking, 2021, vol. 11, issue 5, 620-635 Abstract: Continuous improvement in organisations and knowledge of the current status of processes requires the use of BPM maturity models. Organisations use these maturity models to evaluate and serve as guidance for improvement. So far, several maturity models have been developed by various researchers, each of which has focused on different dimensions of BPM. A new approach to the development of these models is to provide maturity models focused on one dimension. Special maturity models for process and governance dimensions have been presented. However, due to the special importance of the strategy in BPM, no model has been specifically designed to measure BPM maturity in the strategy dimension. This study tried to analyse the public maturity models for BPM from the angle of strategy and, based on them, was proposed a model for measuring the BPM maturity in the strategy dimension. Finally, the proposed model is implemented in a case study of university. Keywords: BPM; change management; maturity; maturity of BPM; maturity models; maturity of strategy; process; process performance management; strategy; strategic alignment. (search for similar items in EconPapers) Downloads: (external link) Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:ids:ijpmbe:v:11:y:2021:i:5:p:620-635 Access Statistics for this article More articles in International Journal of Process Management and Benchmarking from Inderscience Enterprises Ltd |
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