 Exploring the items for measuring cashless transactions behaviour construct related to cognitive attitudesHamidah Ab. Rahman and Razali Hassan International Journal of Process Management and Benchmarking, 2024, vol. 17, issue 1, 1-21 Abstract: Consumers' cognitive attitudes require important aspects for the formation of behavioural models for cashless transactions. This research aims to use exploratory factor analysis (EFA) to validate an instrument. The questionnaire used was gathered from experts and adapted from previous studies. It consists of eight components relevant to the formation of cognitive attitudes. 105 responses to the questionnaire were collected. EFA was evaluated separately for each of the eight constructs. For all constructs, the Bartlett's test of sphericity was below 0.05, factor loading was also greater than 0.6, The Kaiser-Meyer-Olkin (KMO) measure of sampling adequacy was greater than 0.6 (sample size was sufficient) and all constructs items had Cronbach's alpha values more than 0.7 that indicating reliable. In this study, consumers from Kolej Komuniti Malaysia were measured using a valid and reliable cashless transaction behaviour instrument and will be used as a model to develop consumer behaviour in a cashless society. Keywords: cashless transactions behaviour; cashless society; exploratory factor analysis; EFA. (search for similar items in EconPapers) Downloads: (external link) Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:ids:ijpmbe:v:17:y:2024:i:1:p:1-21 Access Statistics for this article More articles in International Journal of Process Management and Benchmarking from Inderscience Enterprises Ltd |
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