Student Perspective-Based Evaluation of Online Transition During the COVID-19 Outbreak: A Case Study of PNU Students

Fahima Hajjej, Sarra Ayouni, Hadil Shaiba and Ala Saleh Alluhaidan
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Fahima Hajjej: Information Systems Department, College of Computer and Information Sciences, Princess Nourah bint Abdulrahman University, Riyadh, Saudi Arabia
Sarra Ayouni: Information Systems Department, College of Computer and Information Sciences, Princess Nourah bint Abdulrahman University, Riyadh, Saudi Arabia
Hadil Shaiba: Computer Sciences Department, College of Computer and Information Sciences, Princess Nourah bint Abdulrahman University, Riyadh, Saudi Arabia
Ala Saleh Alluhaidan: Princess Nourah bint Abdulrahman University, Saudi Arabia

International Journal of Web-Based Learning and Teaching Technologies (IJWLTT), 2021, vol. 16, issue 5, 21-38

Abstract: Due to the COVID-19 pandemic, many higher education institutes shifted to online learning with the precautionary measures taken by governments. This transition was very rapid and sudden, which brought challenges to all learning methods in all disciplines while opening up new opportunities. Different studies have been carried out to evaluate experiences of online migration and study its effect on stakeholders in education. This paper is aimed to rationally evaluate the transition to online learning in PNU from the student perspective. Five thousand ten student responses to an online survey were collected. The survey results indicate that the majority of students were satisfied by the quality of the delivered courses during this crisis period as they have received adequate support from instructors, IT, and leaders. Moreover, student satisfaction can be explained by the readiness and preparedness of PNU for such circumstances. Indeed, students and instructors are poised to adopt new learning modalities as they were familiar with new technologies and innovation in learning and teaching so far.

Date: 2021
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