Role Adjustment for Learners in an Online Community of Inquiry: Identifying the Challenges of Incoming Online Learners

Martha Cleveland-Innes, Randy Garrison and Ellen Kinsel
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Martha Cleveland-Innes: Athabasca University, Canada
Randy Garrison: University of Calgary, Canada
Ellen Kinsel: Odyssey Learning Systems, Canada

International Journal of Web-Based Learning and Teaching Technologies (IJWLTT), 2007, vol. 2, issue 1, 1-16

Abstract: This study outlines the process of adjustment learners experience when first participating in an online environment. Findings from a pilot study of adjustment to online learning environments validate differences found in three presences in an online community of inquiry. Using pre- and post-questionnaires, students enrolled in entry-level courses in two graduate degree programs at Athabasca University, Canada, describe their adjustment to online learning. Responses were analyzed in relation to the elements of cognitive, social, and teaching presence, defined by Garrison, Anderson, and Archer (2000) as core dimensions of student role requirements in an online community of inquiry. In each of these presences, five areas of adjustment characterize the move toward competence in online learning: interaction, self-identity, instructor role, course design, and technology. Student comments provide understanding of the experience of first time online learners, including the challenges, interventions, and resolutions that present themselves as unique incidents. Recommendations for the support and facilitation of adjustment are made.

Date: 2007
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International Journal of Web-Based Learning and Teaching Technologies (IJWLTT) is currently edited by Mahesh S. Raisinghani

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