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Maximum Inventories in Baggage Claim: A Double Ended Queuing System

James J. Browne, James J. Kelly and Philippe Le Bourgeois
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James J. Browne: The Port of New York Authority, New York, New York
James J. Kelly: The Port of New York Authority, New York, New York
Philippe Le Bourgeois: The Port of New York Authority, New York, New York

Transportation Science, 1970, vol. 4, issue 1, 64-78

Abstract: The new generation of larger aircraft will compound the difficulties of designing and operating effective baggage claim facilities. A mathematical model based on uniform arrival rates for passengers and baggage is described and formulas are obtained for computing maximum expected queue lengths of both passengers and baggage for any number of passengers and bags per passenger. The flexibility of the model, its uses, and possible extensions are discussed.

Date: 1970
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