Exploring Digital Government transformation in the EU – Understanding public sector innovation in a data-driven society

Gianluca Misuraca (), Egidijus Barcevicius () and Cristiano Codagnone ()
Additional contact information
Gianluca Misuraca: European Commission - JRC, https://joint-research-centre.ec.europa.eu/index_en
Egidijus Barcevicius: PPMI
Cristiano Codagnone: Open Evidence

No JRC121548, JRC Research Reports from Joint Research Centre

Abstract: This report presents the final results of the research "Exploring Digital Government Transformation in the EU: understanding public sector innovation in a data-driven society", in short DigiGov. After introducing the design and methodology of the study, the report provides a summary of the findings of the comprehensive analysis of the state of the art in the field, conducted reviewing a vast body of scientific literature, policy documents and practitioners generated reports in a broad range of disciplines and policy domains, with a focus on the EU. The scope and key dimensions underlying the development of the DigiGov-F conceptual framework are then presented. This is a theory-informed heuristic instrument to help mapping the effects of Digital Government Transformation and able to support defining change strategies within the institutional settings of public administration. Further, the report provides an overview of the findings of the empirical case studies conducted, and employing experimental or quasi-experimental components, to test and refine the conceptual framework proposed, while gathering evidence on impacts of Digital Government Transformation, through identifying real-life drivers and barriers in diverse Member States and policy domains. The report concludes outlining future research and policy recommendations, as well as depicting possible scenarios for future Digital Government Transformation, developed as a result of a dedicated foresight policy lab. This was conducted as part of the expert consultation and stakeholder engagement process that accompanied all the phases of the research implementation. Insights generated from the study also serve to pave the way for further empirical research and policy experimentation, and to contribute to the policy debate on how to shape Digital Europe at the horizon 2040.

Keywords: Digital Government, Digital Transformation, Governance, Policy Making, Innovation, Public Services, Technology impact; Foresight, Digital Europe 2040 (search for similar items in EconPapers)
Pages: 126 pages
Date: 2020-09
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