In Moderation: Automation in the Digital Public Sphere

Diana Acosta Navas ()
Additional contact information
Diana Acosta Navas: Quinlan School of Business, Loyola University Chicago

Journal of Business Ethics, 2025, vol. 200, issue 2, No 6, 325-341

Abstract: Abstract The digital public forum has challenged many of our normative intuitions and assumptions. Many scholars have argued against the idea of free speech as a suitable guide for digital platforms’ content policies. This paper has two goals. Firstly, it suggests that there is a version of the free speech principle which is suitable for platforms that have adopted a commitment to free speech to guide their content curation strategies. I call it the Principle of Epistemic Resilience. Secondly, it aims to analyze some of the practical implications of the principle. It argues that upholding this principle in the digital public forum requires a comprehensive strategy, including (1) the automated removal and demotion of contents that threaten to cause serious harm; (2) changes to engagement optimization algorithms; and (3) changes to affordances inside the platform. These changes are necessary to create a fertile environment for deliberation, which is crucial to epistemic resilience. If such a comprehensive strategy is absent, platforms may actively undermine the societal value of speech.

Keywords: Content moderation; Automation; Free speech; Deliberation; Artificial intelligence; Democracy; Algorithms; Design (search for similar items in EconPapers)
Date: 2025
References: Add references at CitEc
Citations:

Downloads: (external link)
http://link.springer.com/10.1007/s10551-024-05912-8 Abstract (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:kap:jbuset:v:200:y:2025:i:2:d:10.1007_s10551-024-05912-8

Ordering information: This journal article can be ordered from
http://www.springer. ... cs/journal/10551/PS2

DOI: 10.1007/s10551-024-05912-8

Access Statistics for this article

Journal of Business Ethics is currently edited by Michelle Greenwood and R. Edward Freeman

More articles in Journal of Business Ethics from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().