The Perceptions of Consumers Regarding Online Retailers’ Ethics and Their Relationship with Consumers’ General Internet Expertise and Word of Mouth: A Preliminary Analysis

Sergio Román () and Pedro Cuestas ()

Journal of Business Ethics, 2008, vol. 83, issue 4, 656 pages

Keywords: consumers’ general Internet expertise; ethics; online retailing; second-order construct; reported positive word of mouth (search for similar items in EconPapers)
Date: 2008
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Citations: View citations in EconPapers (27)

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DOI: 10.1007/s10551-007-9645-4

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