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Nonprofit pricing of services under cost uncertainty

Amresh Hanchate

Journal of Cultural Economics, 1996, vol. 20, issue 2, 133-144

Abstract: For a nonprofit organization that provides individualized services to different customers a natural rule is at-cost pricing — to cover for labor, administrative and other expenses incurred in providing the service to each customer. This not only accomplishes zero profits (losses) but also zero cross-subsidization across customers. But if costs cannot be predicted before the completion of a service, and estimates are used in obtaining such service contracts, then what should be the pricing strategy? We study such a situation facing the Intermuseum Laboratory (Oberlin, OH), a nonprofit organization that restores works of art. Two alternative pricing strategies are proposed, with dual objectives of zero cost overuns and minimum cross-subsidization across customers, and present results from a simulation of this strategy using data from the Laboratory. Copyright Kluwer Academic Publishers 1996

Keywords: firm behavior under uncertainty; nonprofit firms; art restoration (search for similar items in EconPapers)
Date: 1996
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DOI: 10.1007/s10824-005-3144-1

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