BUSINESS PROCESS MANAGEMENT ORGANIZATION: FROM INSTITUTIONAL FRAMEWORK By Responsibility Center

Starobinskaya Nadegda M. () and Yakovleva Tamara V. ()
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Starobinskaya Nadegda M.: Herzen State Pedagogical University
Yakovleva Tamara V.: Herzen State Pedagogical University

Annals of marketing-mba, 2015, vol. 3

Abstract: The article covers the basics of the process-oriented approach to business process management in terms of the neo-institutional approach to the theory of organization. This paper analyzes the concept of "business process" and the center of responsibility, the classification of responsibility centers and made proposals to improve corporate governance.

Keywords: institutional structure; process approach; business process; process-oriented approach; responsibility center. (search for similar items in EconPapers)
JEL-codes: L53 (search for similar items in EconPapers)
Date: 2015
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Persistent link: https://EconPapers.repec.org/RePEc:mmb:journl:articl_v3_6_15

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