Advertising to Bilingual Consumers: The Impact of Code-Switching on Persuasion

David Luna and Laura A. Peracchio

Journal of Consumer Research, 2005, vol. 31, issue 4, 760-765

Abstract: Building on a sociolinguistic framework, our research explores the impact of code-switching on the persuasiveness of marketing messages. Code-switching refers to mixing languages within a sentence, a common practice among bilingual consumers. We investigate how responses to different types of code-switched messages can provide insight into bilingual consumers' persuasion processes. A pilot study reveals a code-switching direction effect such that minority-language slogans switching to the majority language result in greater persuasion than majority-language slogans switching to the minority language. The effect is attributed to the salience of the code-switched word in the slogan. Study 1 explores this code-switching direction effect in more detail and shows that when associations toward the minority language are positive, the code-switching direction effect is reversed. (c) 2005 by JOURNAL OF CONSUMER RESEARCH, Inc..

Date: 2005
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Persistent link: https://EconPapers.repec.org/RePEc:oup:jconrs:v:31:y:2005:i:4:p:760-765

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