Researching Local Community Satisfaction in Mihai Viteazu Village

Adriana Ioana Filip (Croitoru) () and Monica Ioana Toader ()
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Adriana Ioana Filip (Croitoru): “Valahia” University of Targoviste, Doctoral School of Economics and Humanities / Management, Romania
Monica Ioana Toader: University of Agricultural Sciences and Veterinary Medicine of Cluj Napoca, Romania

Ovidius University Annals, Economic Sciences Series, 2023, vol. XXIII, issue 1, 107-112

Abstract: Satisfaction represents a major factor for success, and when it comes to relationships between tourists, local communities and state authorities, each one of them is involved in the tourism processes. The local community discuss continuously with the customer and with other customers to discover ways to deliver better value. The suggestions about improvements that can be made by the local community to raise tourists’ satisfaction are very important. On the other hand, local community satisfaction will determine the tourists’ satisfaction. In this new perspective, the local community in a village plays a crucial role in raising the tourism and economic potential. Why? Because: local community is involved in any process related with tourism and with the state authorities also. Researching local community satisfaction in Mihai Viteazu village represented our paper goal and the results have shown that local community in Mihai Viteazu village is satisfied in a proportion of 75%.

Keywords: tourism; satisfaction; research; marketing; local community (search for similar items in EconPapers)
JEL-codes: M31 Z3 (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:ovi:oviste:v:xxiii:y:2023:i:1:p:107-112

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