The Practice of Outsourcing

Leslie P. Willcocks and Mary C. Lacity
Additional contact information
Leslie P. Willcocks: London School of Economics and Political Science
Mary C. Lacity: University of Missouri, St. Louis

in Palgrave Macmillan Books from Palgrave Macmillan

Date: 2009
ISBN: 978-0-230-24084-1
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Citations: View citations in EconPapers (54)

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Chapters in this book:

Ch 1 Outsourcing Practice: The Search for Flexibility and Control

Leslie Willcocks and Mary Lacity

Ch 2 Realizing Outsourcing Expectations: Incredible Promises, Credible Outcomes

Mary Lacity, Rudy Hirschheim and Leslie Willcocks

Ch 3 Contracting and Relationships in IT Outsourcing

Guy Fitzgerald and Leslie Willcocks

Ch 4 Cooperative Partnerships and IT Outsourcing: From Contractual Obligation to Strategic Alliance?

Leslie Willcocks and Chong Choi

Ch 5 Offshore Outsourcing: A Country Too Far?

Kuldeep Kumar and Leslie Willcocks

Ch 6 IT Outsourcing in Public Sector Contexts: Researching Risk and Strategy

Leslie Willcocks, Mary Lacity and Thomas Kern

Ch 7 IT Sourcing: Examining the Privatization Option in Public Administration

Mary Lacity and Leslie Willcocks

Ch 8 Analyzing IT Outsourcing Decisions: Size, Interdependency and Risk

Wendy Currie and Leslie Willcocks

Ch 9 Information Technology Insourcing: Myths and Realities

Rudy Hirschheim and Mary Lacity

Ch 10 Contracts, Control and “Presentation” in IT Outsourcing

Thomas Kern and Leslie Willcocks

Ch 11 IT Outsourcing Configuration: Defining and Designing Outsourcing Arrangements

Sara Cullen, Peter Seddon and Leslie Willcocks

Ch 12 IT Outsourcing Success: A Framework for Assessing Intentions and Outcomes

Sara Cullen, Peter Seddon and Leslie Willcocks

Ch 13 Business Process Outsourcing: The Promise of the Enterprise Partnership Model

David Feeny, Leslie Willcocks and Mary Lacity

Ch 14 Outcomes from Offshore Outsourcing: Evidence from a Client’s Perspective

Joseph Rottman and Mary Lacity

Ch 15 Offshore Outsourcing, Strategy and the Role of Social Capital

Joseph Rottman and Mary Lacity

Ch 16 Creating Global Shared Services: Sourcing Lessons from Reuters

Mary Lacity and Jim Fox

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DOI: 10.1057/9780230240841

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