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The Sight Sense

Bertil Hultén, Niklas Broweus and Marcus Dijk

Chapter 5 in Sensory Marketing, 2009, pp 87-111 from Palgrave Macmillan

Abstract: Abstract This chapter begins with a discussion of the importance of a firm’s “genetic code” in clarifying its identity as a brand. Then, different sense expressions in visualizing a brand and creating a sight experience are discussed. In this regard the meaning of the down-to-earth and virtual formation of the service landscape in a holistic perspective is emphasized. Finally, the U.S. fashion retailer Abercrombie & Fitch is presented as an example of the brand as a sight experience.

Keywords: Genetic Code; Trade Mark; Brand Image; Grocery Retailer; Home Evening (search for similar items in EconPapers)
Date: 2009
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-230-23704-9_5

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DOI: 10.1057/9780230237049_5

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