PanGenesis: A creative Costa Rican approach to the persistent IT labor crunch

Erran Carmel

Chapter Case Study 3 in The Handbook of Global Outsourcing and Offshoring, 2009, pp 202-208 from Palgrave Macmillan

Abstract: Abstract “We have an innovative workforce solution for offshore outsourcing,” asserted Carlos Apéstegui, head of PanGenesis’s Costa Rican operations, speaking to his guest. “We have a unique apprentice program to tap young Costa Rica students and a special approach to importing highly qualified labor into Costa Rica. We have created a formula that allows us to lower charge rates, perform faster development — and all this in this attractive small nation.” He finished his sentence by waving at the many tropical plants all around him in the garden of the hotel which was hosting a large technology conference.

Keywords: Software Engineer; Quality Audit; Software Professional; Code Review; Tight Labor Market (search for similar items in EconPapers)
Date: 2009
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DOI: 10.1057/9780230251076_14

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