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Supplier’s core capabilities and strategies for sustainability and growth

Ilan Oshri, Julia Kotlarsky and Leslie P. Willcocks
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Ilan Oshri: Erasmus University
Julia Kotlarsky: Warwick Business School
Leslie P. Willcocks: London School of Economics and Political Science

Chapter Chapter 4 in The Handbook of Global Outsourcing and Offshoring, 2009, pp 49-60 from Palgrave Macmillan

Abstract: Abstract As has been more extensively illustrated in Chapter 1, the global sourcing market is large and the services it offers range from relatively simple processes or call centers to the radical transformation of entire back-office functions. The supplier base is equally diverse, ranging from locally based firms that specialize in particular services and/or industries to offshore or global providers that promise to offer a high quality of service at a low cost.

Keywords: Organizational Design; Capability Maturity Model; Cognitive Distance; Core Capability; Prime Contractor (search for similar items in EconPapers)
Date: 2009
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-230-25107-6_5

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DOI: 10.1057/9780230251076_5

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