Keeping Your Eyes on the Ball: Reporting and Reviewing Performance

Bernard Marr and James Creelman
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Bernard Marr: Advanced Performance Institute
James Creelman: Advanced Performance Institute

Chapter 8 in More with Less, 2011, pp 157-181 from Palgrave Macmillan

Abstract: Abstract Public sector organizations have many stakeholders to whom they must report performance: from central Government to regulators to local community groups. As financial resources dwindle over the upcoming years stakeholders will likely more thoroughly scrutinize such reports to ensure that money is not being wasted — and, as we have stressed throughout this book, that service standards remain intact.

Keywords: City Council; Strategic Objective; Balance Scorecard; Public Sector Organization; Strategic Performance (search for similar items in EconPapers)
Date: 2011
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DOI: 10.1057/9780230300408_8

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