Mitigating the Impact of an Economic Downturn on Mental Well-Being

Paul Litchfield
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Paul Litchfield: BT Group Plc

Chapter Chapter 17 in Well-Being, 2011, pp 183-192 from Palgrave Macmillan

Abstract: Overview BT has a well-developed mental health framework which seeks to support employees at their different stages of need as well as helping managers deal with mental health issues. The framework has three elements — primary prevention, secondary intervention and tertiary rehabilitation. Products and services have been developed that address the issues of education and training, assessment and practical support for each of these elements. The resultant suite of interventions is known as the company’s “mental health toolkit” and is available for deployment by individuals, managers or operational units as required. The toolkit is kept under constant review and is revised and supplemented in the light of both developments in good practice and business requirements.

Keywords: Mental Health; Economic Downturn; Occupational Health Service; Interactional Justice; Overtime Working (search for similar items in EconPapers)
Date: 2011
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-230-30673-8_17

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DOI: 10.1057/9780230306738_17

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