Work and Well-Being

Ivan Robertson and Cary Cooper
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Ivan Robertson: Leeds University Business School
Cary Cooper: Lancaster University

Chapter Chapter 7 in Well-Being, 2011, pp 78-92 from Palgrave Macmillan

Abstract: Abstract As Chapter 6 explained, PWB at work is influenced by many factors that are not directly work-related. These factors are important and it is crucial to recognize that what goes on at work is not the only thing that influences PWB at work. It is equally important to recognize that what actually goes on at work is generally the most important factor in how people feel at work. Work-related factors are the most important contributors to PWB at work partly because they have a direct impact on PWB but also because it is easier for organizations to change and improve work-related factors. Improving someone’s relationships with members of their family is not something that an organization might normally expect to be able to do — but improving relationships with someone’s manager or colleagues is a different matter.

Keywords: Call Center; Emotional Labor; Life Balance; Work Goal; Workplace Factor (search for similar items in EconPapers)
Date: 2011
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Citations: View citations in EconPapers (19)

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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-230-30673-8_7

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DOI: 10.1057/9780230306738_7

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