Responsible communications agencies: key success factors

Aude Badran

Chapter 2 in Ethics in Marketing and Communications, 2012, pp 18-36 from Palgrave Macmillan

Abstract: Abstract According to a study made during the Earth University, an international agricultural research institution in October 2008, 62 per cent of multinational companies have integrated an environmental or ethical parameter in their marketing communications because they want to improve their image, 62 per cent were forced to do it for regulation needs, 59 per cent decided to do it because of a strong and determined manager’s conviction, 55 per cent in order to answer growing customer demand and, finally, 44 per cent as a competitive strategy (Audouin, A. et al., 2009). Moreover, consumers now increasingly emphasise facets of Corporate Social Responsibility (CSR) as important factors in their purchasing decisions (Dawkins and Lewis, 2003).

Keywords: Corporate Social Responsibility; Business Ethic; Communication Agency; Corporate Social Responsibility Reporting; Triple Bottom Line (search for similar items in EconPapers)
Date: 2012
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-230-36714-2_2

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DOI: 10.1057/9780230367142_2

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