Time — What Every Customer Wants
James J. Lynch
Chapter 7 in The Psychology of Customer Care, 1992, pp 123-134 from Palgrave Macmillan
Abstract:
Abstract Time is the most precious possession which is shared equally by mankind and womankind; the distinction is not a bow to feminism, but a highlighting of the different time perspectives of the male and female in any society.
Keywords: Customer Satisfaction; Universal Time; Global Time; Time Package; Funeral Undertaker (search for similar items in EconPapers)
Date: 1992
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-230-37532-1_7
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DOI: 10.1057/9780230375321_7
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