Working with the politics of change

Ellen R. Auster, Krista K. Wylie and Michael S. Valente

Chapter 6 in Strategic Organizational Change, 2005, pp 97-114 from Palgrave Macmillan

Abstract: Abstract In every change, politics plays a role as different people jockey to represent their particular interests. Some of us love these organizational politics because of their intrigue, while some of us dislike them because of their potential to wreak havoc. However, all of us would likely agree that ignoring the politics of change is a recipe for trouble.

Keywords: Interest Group; Change Process; Call Center; Customer Relationship Management; Early Adopter (search for similar items in EconPapers)
Date: 2005
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-230-50806-4_7

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DOI: 10.1057/9780230508064_7

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