Offshoring: Hidden Benefits and Hidden Costs

Paul Davies

Chapter 4 in Technology and Offshore Outsourcing Strategies, 2005, pp 80-93 from Palgrave Macmillan

Abstract: Abstract It is relatively easy to stumble badly when working with India and not only because of the cultural differences and the different approach to business. In addition to these real twin perils, you will find that there are any number of hidden costs and business issues that will hit you unexpectedly. If you aren’t prepared properly and the hidden costs do strike home, then, the undoubted similarly hidden benefits of working with India will pale into insignificance.

Keywords: Business Process; Call Centre; Indian Company; Procurement Department; Hide Cost (search for similar items in EconPapers)
Date: 2005
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-230-51856-8_5

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DOI: 10.1057/9780230518568_5

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