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Technology and Offshore Outsourcing Strategies

Edited by Peter Brudenall

in Palgrave Macmillan Books from Palgrave Macmillan

Date: 2005
ISBN: 978-0-230-51856-8
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Chapters in this book:

Introduction
Peter Brudenall
From Fixed Contracts to Dynamic Partnerships: Successful Outsourcing in a Changing World
Darren Dalcher
Strategic Offshoring: Decision Analysis, Best Practices, and Emerging Trends
Dan B. D. Bhide
The Politics of Offshoring: Trends, Risks and Strategies
Paul Morrison
Offshoring: Hidden Benefits and Hidden Costs
Paul Davies
Business Process Outsourcing: A Manager’s Guide to Understanding the Market Phenomenon
Ashok C. Devata, Rachna Kumar and Theophanis Stratopoulos
Offshore Business Process Outsourcing: Strategies to Minimise Failure
Jonathan Chevallier and Hilary Robertson
BPO as Enterprise Partnership: The BAE-XChanging Transformation Strategy for HR Procurement
Mary Lacity, Leslie Willcocks and David Feeny
Sustainable Transformation. Where IT Outsourcing Falls Short and BPO Must Deliver
Mike Friend
How to Manage the Outsourcing Relationship
Graham Beck
Designing Successful Outsourcing Relationships — Selected Techniques from a Lifecycle Perspective
Sara Cullen
The Outsourcing Contract: Structure and Tactics
Peter Brudenall
Systems Development Outsourcing: Lessons from Litigation
Mike Chiasson, Al Dexter and David Wotherspoon
The Future of Offshore Outsourcing as a Strategic Management Tool
Mark Kobayashi-Hillary
Utility Computing: A Better Model for Outsourcing Success?
Jeff Kaplan

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Persistent link: https://EconPapers.repec.org/RePEc:pal:palbok:978-0-230-51856-8

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http://www.palgrave.com/9780230518568

DOI: 10.1057/9780230518568

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