Contemporary, Yet Unconventional Research and Perspectives on Issues of Diversity and Intercultural Management

Christopher Anne Robinson-Easley

Chapter Chapter Five in Beyond Diversity and Intercultural Management, 2014, pp 83-93 from Palgrave Macmillan

Abstract: Abstract The increasing pace of internationalization and the changing forms of globalization are requiring organizations to be very savvy in cross culturalism, particularly if they desire to position themselves for success. If an individual aspires to have a successful global career, cross-cultural competencies are absolutely necessary (Morley and Cerdin, 2010). Yet, there are still questions as to why some individuals have very little problems navigating cross-cultural experiences versus others who struggle with the competency (Morley and Cerdin, 2010).

Keywords: Service Failure; African American Community; Service Encounter; Culture Shock; Walk Away (search for similar items in EconPapers)
Date: 2014
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-1-137-40086-4_6

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DOI: 10.1057/9781137400864_6

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