The New Model of the Innovative Firm

Richard Cuthbertson, Peder Inge Furseth and Stephen J. Ezell
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Richard Cuthbertson: University of Oxford
Peder Inge Furseth: BI Norwegian Business School
Stephen J. Ezell: Information Technology and Innovation Foundation

Chapter 2 in Innovating in a Service-Driven Economy, 2015, pp 10-21 from Palgrave Macmillan

Abstract: Abstract Given the changes that are explained in Chapter 1, we need to think of a new way to explain the firm and how to respond to these trends of a dynamic, service-based, global, digital marketplace — an Amazon economy. This requires firms to move away from a statically structured organization toward a more integrated view of the firm with its network of customers, suppliers, and stakeholders alongside a more flexible view of the market. Our research has led us to develop the Service Innovation Triangle.1

Keywords: Business Model; Service System; Financial Asset; Intangible Asset; Service Innovation (search for similar items in EconPapers)
Date: 2015
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-1-137-40903-4_2

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DOI: 10.1057/9781137409034_2

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