Investigation: Asserting Ideas

Tim Baker

Chapter Chapter 15 in The New Influencing Toolkit, 2015, pp 164-167 from Palgrave Macmillan

Abstract: Abstract In this chapter, we explore the third capability of the investigation strategy. To be influential, a leader has to communicate assertively. Assertive communication doesn’t mean being aggressive. When required, a leader has to be firm and direct, either by putting forward a rational argument or expressing a vision in an inspiring way. In fact, employees expect their manager to be forthright in what they want occasionally. This is what we referred to in Chapter 5 as using a push style of communication. Of course, not all circumstances warrant a forceful communication style, but many do. Formal presentations, written reports and some one-to-one conversations are three avenues where assertively persuading is paramount. We cover these opportunities briefly below.

Date: 2015
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DOI: 10.1057/9781137470164_16

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