Business Communication Strategies
Lavinia Hulea
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Lavinia Hulea: University of Petroşani, Romania
Annals of the University of Petrosani, Economics, 2005, vol. 5, 155-158
Abstract:
General communication processes rely on messages implying contents, communication channels, a receiver and clear objectives. Once accepting the importance of defining objectives, three strategies, narrative, implicative, and decisional, seem to be specific for most business communications. While narrative business communications convey information with a view of simply transmitting information and depend on accuracy, complexity, and clarity, implicative business communications convey information in order to determine a certain behavior of the receiver and rely on credibility, logic, and motivation; decisional business communications transmit information having a negative or positive connotation and depend on message, tone, and language.
Keywords: business communication strategies; narrative business communication; implicative business communication; decisional business communication; objectives; information (search for similar items in EconPapers)
Date: 2005
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Persistent link: https://EconPapers.repec.org/RePEc:pet:annals:v:5:y:2005:p:155-158
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