Letter Grading Government Efficiency

Alberto Chong, Rafael LaPorta, Florencio Lopez-de-Silanes () and Andrei Shleifer
Authors registered in the RePEc Author Service: Rafael La Porta

Working Paper from Harvard University OpenScholar

Abstract: We mailed letters to non-existent business addresses in 159 countries (10 per country), and measured whether they come back to the return address in the US and how long it takes. About 60% of the letters were returned, taking over 6 months, on average. The results provide new objective indicators of government efficiency across countries, based on a simple and universal service, and allow us to shed light on its determinants. The evidence suggests that both technology and management quality influence government efficiency, just as they do that of the private sector.

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http://scholar.harvard.edu/shleifer/node/38978

Related works:
Journal Article: LETTER GRADING GOVERNMENT EFFICIENCY (2014)
Working Paper: Letter Grading Government Efficiency (2014)
Working Paper: Letter Grading Government Efficiency (2012)
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Persistent link: https://EconPapers.repec.org/RePEc:qsh:wpaper:38978

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