Integrating Employee Feedback into the Continuous Improvement of Performance Management

Judith Kis and Diana Tudoran
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Judith Kis: Bucharest University of Economic Studies, Romania
Diana Tudoran: Bucharest University of Economic Studies, Romania

REVISTA DE MANAGEMENT COMPARAT INTERNATIONAL/REVIEW OF INTERNATIONAL COMPARATIVE MANAGEMENT, 2023, vol. 24, issue 5, 760-772

Abstract: This study aims to explore the relationship between employee feedback and the possibility to change and improve the organizational performance appraisal process for clearer evaluation results and process, more efficient appraisal meetings, higher employee engagement and motivation, better work performance, while using digitalization as a method to evaluate performance but also to collect, analyse and understand employee feedback information. Our research on enhancing performance management is grounded in a series of surveys conducted via Lime Survey platform between 2020 and 2023, involving 1,400 employees from an international insurance company. We consider that these survey results could lead to organizational changes and future improvements in performance management systems.

Keywords: performance management; employee appraisal; employee feedback; engagement; employee satisfaction. (search for similar items in EconPapers)
JEL-codes: M10 M12 (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:rom:rmcimn:v:24:y:2023:i:5:p:760-772

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